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All of the hotel's standard guestrooms feature individually controlled air conditioning, color cable TV, private bath and telephone. The hotel also features Ambassador Suites with standard room amenities plus separate dining and living area and three double beds that sleep up to six people. Selected suites have two bathrooms (one with tub and shower the other with shower only), private terraces and Jacuzzi.

The Park Royal Piramides Cancun features one restaurant, two snack bars, a lobby bar, two freshwater swimming pools plus a separate children's pool, travel agency, car rental, a fitness room complete with sauna, marina and a 24-hour convenience store which guarantees the best prices in the hotel zone.
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